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Empathy Is The Most Important Leadership Skill According To Research (forbes.com). What does this look like in Microsoft 365? CloudWay CEO and MVP Ståle Hansen has observed that too many employees use modern technology like Teams as they have always used email, transactional conversations in chat. Empathic leadership is to understand that working smart in Microsoft 365 needs to be taught and initiated by the leadership, a concept that Ståle calls it Digital Wellbeing. The success of Digital Wellbeing can be measured by Microsoft Viva. Join this session to understand what it takes to practice empathic leadership in a modern workplace.
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